We are delighted to have continued to receive many wonderful and kind messages of support and thanks across our social platforms and via email, text, Whatsapp and by phone, including from clients who have travelled during the pandemic.
Each of them is hugely appreciated and they really do help keep our spirits up through a most challenging time.
A selection of recent ones are below. Julian & the team
It’s been a while since I was able to travel but when I have done so I have booked with Abbotts in the past and will continue to do so. The staff have always been very helpful for even the smallest details and the prices were always virtually the same as booking directly online. I hope things improve soon.
Best wishes to all,
Tony
Well done on your recent award. We would certainly recommend you, having travelled to see our daughter in New Zealand, returning at the beginning of January. We are so glad that we went, as there is no chance of getting there in the foreseeable future, or of her visiting us. Thank you and an award richly deserved.
Jan
Congratulations on your well-deserved recent award. An especially challenging time for anyone in the travel industry and we are really pleased to know that Abbotts are surviving these times. We have not travelled this year but have used your services many times over several years to arrange travel to various countries and will do so again.
Booking online yourself cannot replace the expert knowledge of Abbotts staff.
Kind Regards,
Chris & Peter
In very difficult circumstances, Sharron kept in constant communication, initially arranging a deferment of our due balance (resulting from Covid) and then obtaining our refund. Thanks for the great service - hopefully we can re-book next year!
Jonathan & Lisa
Hi Julian,
Thank you so much for all your help and guidance with our recent surprise trip for my dad’s birthday. We made a great decision to go and you helped make it easy for us.
With everything discussed and in hand prior to travel, we felt relaxed and comfortable. The airport experiences were well managed at both ends and the hotel were very well prepared and organised with guidelines.
The hotel was actually quite busy, which gave it a nice calming atmosphere, adding a bit of normality during the pandemic. We had to wear face coverings when walking around the hotel but could take them off when seated in a restaurant or at the beach.
I would certainly encourage people to travel but to check thoroughly first on location guidance and the correct protocols being in place in order to feel safe and relaxed. Booking through a travel agency made this all simple and gave us the confidence that all bases were covered. I would highly recommend Abbotts Travel to others, especially at these tough times to travel.
Thank you,
Francesca
Julian, thank you. I must say you guys have been fantastic dealing with this. I like to give credit where its due, and you and Sharron have been outstanding. Really appreciate your assistance.
Kind regards,
Steve
Thank you, Sharron.
We really appreciate everything and for going the extra mile as always!
Kindest regards,
Karen & Issey
Hi Julian,
Many thanks for everything, so pleased we came. The Gloria Serenity is a cracking gaff and we would definitely come back.
Much appreciated.
Julian
Thank you to Julian and Sharron at Abbotts Travel. The service received was 1st class.
I unfortunately missed my flight to Greece and was devasted to say the least. I called Julian from the airport and he went over and beyond to not only calm me down, but also secure myself and my partner on another flight to Greece the day after in the middle of all the pandemic chaos. I am forever grateful and will be a returning customer. Abbotts are my go-to travel agents when we have the green light to book our summer holiday. You have a customer for life in me.
Mymie
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