Abbotts Travel are looking for a Full-Time Travel Consultant
with a minimum of 2 years of Travel experience to work in our store:
Abbotts Travel 134 George Lane, South Woodford, London E18 1BA (on the Central Line)
Duties:
Assist clients in planning and booking their travel arrangements, including flights, accommodations, and transportation.
Provide excellent customer service by addressing client inquiries and resolving any issues or concerns.
Research and recommend travel destinations, attractions, and activities based on client preferences and budget.
Stay up-to-date with travel industry trends and changes in regulations to provide accurate information to clients.
Collaborate with airlines, hotels, and other travel partners to secure the best deals and packages for clients.
Process payments and manage booking confirmations for clients.
Maintain detailed records of client interactions and travel arrangements.
Qualifications:
We are looking for someone with at least 2 years of UK High Street Travel Agency experience. Please do not apply if you don't have this experience.
Strong knowledge of popular travel destinations, airlines, hotels, and booking platforms.
Excellent communication skills, both verbal and written.
Ability to multitask and prioritise tasks in a fast-paced environment.
Attention to detail and accuracy in handling client information and bookings.
Proficient computer skills, including experience with travel booking software or platforms.
Customer-focused mindset with a passion for delivering exceptional service.
Flexibility to work evenings, weekends, and holidays as needed.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
Full-time
Monday to Friday, Weekend availability
Salary: according to experience
Benefits:
Company pension
Employee discount
Work Location:
In person
Ability to commute/relocate:
London, E18 1BA: reliably commute or relocate before starting work (required)
Experience:
UK High Street Travel Agent: 2 years (required)
Please apply with a CV and Covering Letter to: admin@abbottstravel.com
IMPORTANT: Minimum 2 years of travel retail experience
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