Introduction
Since we started out as a rail and theatre bookings business, in 1957, we've never lost sight of what matters most: an individually-tailored service built on knowledge and experience.
We remain a family business, run by Julian Abbott, in the same street, and on the same principles, as his grandfather and father, backed by a team of professionals for whom dedication is instinctive.
Planning a trip is hard work and it can often feel like navigating a minefield. Here are five reasons why it makes sense to book through an accredited and award-winning travel agency like Abbotts Travel...
WHY BOOK WITH US?
#1
We are real people
Our most important quality? We are human. Not databases or algorithms...
Our team of trusted travel consultants are friendly specialists whose advice comes from personal experience, regular training and a limitless enthusiasm for tailoring a trip just for you.
And they've been with us a long time.
We believe in establishing and earning trust and in a “telling not selling” approach to finding the right solutions for our clients.
#2
We are specialists
We are incredibly proud of the many testimonials we receive from our clients. We believe that every traveller should have one thing only on their to do list - to pack!
Our team look after you from the first phone call or appointment until you return home, building your trip around what you want, making all the travel and accommodation arrangements on your behalf, checking every detail, in addition to providing insightful advice on visas, vaccinations, currency, weather, bathroom sizes, dining options and all the other little things that often get forgotten.
We understand travel is 24/7 and not just the 9am- 6pm our office is open. We pick up any problems or enquiries quickly, providing round the clock support.
Corporate and business travel is well covered too, taking the headache out of group bookings and last-minute arrangements.
#3
We are accredited
We are proud members of the Travel Trust Association (TTA) as well as being able to provide the additional benefits and security of having our own Air Travel Organisers Licence (ATOL) and being an authorised International Air Transport Association (IATA) agent too.
This means that the trips we organise, including our bespoke packages, are fully financially protected in all aspects, so no part of your trip is at risk, as it might be if booking them separately yourself online.
And when things occasionally go wrong - whether it’s the collapse of Thomas Cook, airlines failing, volcanoes erupting or earthquakes shaking - we’re there to clean up the mess and get you back safely.
#4
We are well connected
Our established network of global personal relationships ensures we can give you the personal touch and those added-value extras that can make the biggest difference to your experience.
From holding seats on popular flights, access to those exclusive deals that don’t even make it to the Internet, insurance, airport hotels and lounges, car parking and the best private transfers, to early and late check-ins, attraction and event tickets, amazing local guides, recommended restaurants and those special insider tips.
We offer a constantly evolving comprehensive and varied portfolio of trusted properties and holiday experiences for all tastes from well-known leading hotels to lesser known boutique ones, keeping our fingers on the pulse to bring you the newest openings, as well as the latest trends and experiences.
#5
We are transparent
What you see is what you get.
There are no hidden fees or administration charges and despite our gold standard quality of service and expertise, you don’t pay a premium either.
We are competitive and, unlike so many do-it-yourself options that when you believe you have a price will frustrate you with added supplements, we’ll find you the break you want at a price you’re happy with.
